This privacy notice provides information about which personal data is processed when you are visiting Telenor Shared Service’s webpage tss.telenor.com or interacting with Telenor Shared Services (TSS) through our contact form.

When do we process your personal data

Cookies and IP-addresses

A cookie is a small text file that is placed on the hard disk by a webpage server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Our cookies do not contain information that can identify individuals directly, and the last digits in the IP address are removed to de-identify users.

When you visit any website, we place necessary cookies that are essential for the website to function properly. These cookies will always be placed and cannot be deactivated by you. We also place additional cookies such as analytic cookies for our web analytics to improve our webpage. These cookies will only be placed if you consent to it. If you choose to turn off non-necessary cookies on tss.telenor.com, some content may not be visible.

You may change your settings for cookie consent at any time by clicking here.

Other

We will process your contact information and message when handling requests received by you through our “contact us” function.

Purposes of processing

We are processing your personal data for the following purposes:

• Web analytics to improve our services and products
• Website security and operations
• Handling contact requests

Legal basis for processing

The processing is based on the following legal basis:

• Consenting to cookies (other than necessary cookies that are required for the website to function properly) via the cookie consent banner
• Legitimate interest in handling contact requests and handling data related to shareholders, board member, and stakeholders

With whom do we share your personal data

To fulfil the purposes of the processing, we engage the following third parties:

• Telenor ASA for the purposes of website security and operations.
• Our cookie consent vendor CookieYes Limited.

Storage period

The storage period of the cookies is shown in the cookie consent banner.

Data related to you when contacting us will be stored as long as long as necessary to fulfil the purpose of the processing in question and as long as we have a legal basis for the processing. The information will then be deleted or anonymized for use in statistics and reporting.

Your rights

You have the following rights when we are processing your data:

• Right to information
• Right to access personal data
• Right to rectification of personal data
• Right to erasure of personal data
• Right to restriction of processing of personal data
• Right to object to the processing of personal data
• Right to data portability
• Right to withdraw your consent if our processing is based on this

Note that these rights may be limited, depending on the concrete circumstances, as legally mandated.

You may also lodge a complaint about our processing of information about you to your local Data Protection Supervisory Authority.

International transfers

• When we process your personal data, we do not transfer it to third countries located outside the European Economic Area.

Updates to this Statement

This Privacy Statement was last updated on 24.09.2025.

Contact details of the data controller and the Data Protection Officer:

Telenor Shared Services AS
Snarøyveien 30, 1360 Fornebu – Norway

If you have any question or comments about how we are processing your personal data or wish to contact our Data Protection Officer, please contact us here.

Please note: You may use the contact information above for privacy related enquiries only. All other enquiries will be ignored.