Telenor Shared Services

Telenor Shared Services AS provides internal business support functions by delivering business-critical systems, services and support to the Telenor Group worldwide.

We offer services and support within HR, Finance & Accounting, Real Estate, Facility Management and Enterprise IT.

Our more than 500 motivated employees in Europe and Asia are all highly professional experts ensuring industry leading customers satisfaction, with an impressive 82% Net Promoter Score (NPS) in 2023! 

We team up with the best partners and choose the best systems to provide a hassle-free workday for Telenor’s 11.000 employees in our 8 different markets. 

We embrace Cloud First and Automation by Design principles bringing the benefits of standardization, scalability, reliability, and efficiency to our Telenor internal customers globally.

About TSS

More than 500 dedicated experts in Telenor Shared Services are located in Oslo and Rørvik in Norway, Stockholm and Karlskrona in Sweden, Ålborg and Copenhagen in Denmark, Helsinki in Finland, Islamabad in Pakistan, and in Lisbon in Portugal.

How we work

A couple of years ago we made a radical change in our organisational structure. To become more customer focused and to empower our employees, we rebuilt the entire company structure around our services.

Career and work environment

In TSS we have a flexible, Nordic work ethos built on diversity and personal development. Sentral in all we do, are four behaviors:

  • Always explore
  • Create together
  • Keep promises
  • Be respectful

Key facts

11,000+ end-users

Customers in 8 countries

500+ employees

20+ years of experience

82% NPS

92% cloud native


Empowering societies

New adventure in Portugal


Partners