Telenor Shared Services

Telenor Shared Services AS is Telenor’s business services organization, delivering business-critical back-office systems and services worldwide.

Our agenda is about cloud enablement, digitalization, automation and touch-free operations.

Our purpose is to deliver secure digitalized services with Cloud First and Automation by design principles.

We bring the benefits of scalability, reliability, and efficiency within back-office operations, enabling our customers to focus on their core business.

Our main services are within Finance & Accounting, HR, Call centres, virtual agents, and Enterprise IT – like end-user computing, collaboration & productivity tools, ERP, integrations, and process automation.

Key facts

20,000+ end-users

Customers in 9 countries

330+ employees

20+ years of experience

75% NPS

92% cloud native